trying to login to my account

[ksvkrishnareddy]

Trying to login to my account, but the synch up is not finishing for hours and laoding is never complete. I cannot update my details online for last 1 week due to this. Can you please look into this ASAP?

[jaydeny]

Hey ksvkrishnareddy,

Thank you for getting in touch!

If you're still experiencing these issues, please send me a private message including your AGL account details and any relevant screenshots and I'll take a closer look at things.

Kind regards,

Jayden

[Kim17]

I have this problem as well.  It's stuck forever on this screen (screenshot attached)

[jaydeny]

Hey Kim17,

Thanks for your post!

If you're still experiencing this issue, we reccomend thta you start by clearing your cache. You can find instructions that'll help you do this here.

If this doesn't help you out, please get in touch with us via email using the instructions above!

Kind regards,

Jayden