new account

[lilytomlinson]

hi, i need to set up my new account so i can use the app to pay my bills but it wont let me set up a new one. i was told  by customer care on how to do it but it wont let me, it keeps coming up saying im registared and keeps coming up with my old address

[jaydeny]

Hey lilytomlinson,

Thank you for your post!

It sounds like your email address is still linked to your previous address which is something that we need to deactivate manually ourselves. If you're still having this issues, please get in touch with our web chat team here who'll be happy to help you further!

Kind regards,

Jayden