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This is a absolute joke 1300 hundred numbers and automated rubbish. You can no longer speak to a operator at all ? Cut backs is one thing but no operators at all ? Come on AGL 😕 Even the Chinese companies answerer the phone. 30 minuets trying to contact a operator and just made me angry.
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Can I please confirm what number you called us on and for a brief run down of your enquiry? 30 minutes is an incredibly long wait time so this sounds very unusual!