my account

[happygiant]

i have been on my phone for over an hour waiting for a service representative to answer my call..   I am NOT a happy customer!!

[jaydeny]

Hey happygiant,

Thank you for joining the AGL Community!

 This is an unusually long time for anyone to wait on hold, and we're sorry for the frustration that this no doubt would cause. If there is anything that you still require assistance with, you're always welcome to get in touch with our web chat team here!

Kind regards,

Jayden

[happygiant]

My problem has not been solved. It is still on going. I am waiting for contact from an AGL distributor . I was told that should happen in the middle of this week. Today is Thursday. I am still waiting for a phone call  

[jaydeny]

Hey happygiant,

Thanks for getting back to me!

I'm sorry to hear that this issue has not yet been resolved for you. Please send me a private message with your account details so that we can follow up on things further for you.

Kind regards,

Jayden