Unable to log in

[Deano1]

HI,

Past few days I'am unable to log into the website nor the app... I cannot find any information relating to this issue, please advise.

Thanks,

[jaydeny]

Hi Deano1,

Welcome to the AGL Community!

If you're still experiencing this issue, please clear your browsers cache (instructions here), and ensure that you're logging in from myaccount.aglenergy.com.au and not a bookmarked link.

If this error persists, please send me a private message with your account details and I'll be happy to help out however I can!

Kind regards,

Jayden