Quarterly bills not monthly

[WTFaswell]

I want to e-mail someone from AGL about changing my bills from monthly to quarterly. Which I have done previously but they have just started monthly without any communication.

I don't want to spend time waiting on the phone.

Why don't you have an e-mail contact for AGL people I don't want to talk to the "COMMUNITY"!

[jaydeny]

Hi WTFaswell,

Thank you for your feedback!

For future reference, you can get in touch with our customer service team via chat by following this link.

Kind regards,

Jayden

[Jensy]

I do not want monthly bills.  I have followed the AGL instructions to keep them quarterly, but  i don’t get anywhere & seem to be going round in circles.  Nowhere am I given a choice to select.

i am not on unsocial media, but we are not given an email option either.         Not very user-friendly. 😞

[jaydeny]

Hi Jensy,

Welcome to the AGL Community!

Our customer service team can get this changed over for you within a matter of minutes if you're able to get in touch with them via web chat here.

Cheers,

Jayden