Hi Peast1,
Welcome to the AGL Community!
Unfortunately this is not an enquiry that we're able to assist you with via the AGL Community as we require access to your account. You can get in touch with our customer service team here who'll be happy to assist you further!
Kind regards,
Jayden
If I’ve helped in anyway, please mark my post as SOLVED!
This helps our Community know the answer to common questions.
