Payments Showing Incorrectly on Bill

[simon3654352412]

I paid $75 to AGL and it shows as $43.01 on my bill.

2 months ago, I also paid $75 to AGL and it doesn't show on my bill.

You had one job!

[jaydeny]

Hi simon3654352412,

Thanks for joining the Community.

It's concerning to hear that your payments are being displayed this way so we'd like to take a closer look at your account to ensure that this is straightened out.Please send me a private message with your account details and we'll be in touch soon. Confirmation of which payment and bill you're referring to would help too!

Kind regards,

Jayden