Thanks for your post!
If you've accidentally paid your bill twice then you can definitely request that this additional payment be refunded to you! We'll encourage you to get in touch with our web chat team here who'll be happy to do the leg work for you.
I had great problems with your website?! I submitted a payment of$112.46 & paid by PayPal but your website said that it had problems & it had not gone through. Try again later
i then realised my account was for $153.68 so once again I tried to pay with PayPal and again your website said there were problems. Try again later
So I thought I would try in a few hours, I then was looking at my emails to discover both payments had gone through!!!
SO I WOULD LIKE TO HAVE A REFUND FOR $112.46 ASAP
Thank you for your comment!
I'm sorry to hear that our online service has caused you to overpay your account. If you've only recently made these payments, I encourage you to wait 24-48 hours or so for them to clear against your AGL account. Once this time has passed, feel free to get in touch with our web chat team here who'll be happy to arrange this refund for you!