Search for answers relating to your AGL account or your AGL online services.
Search for answers relating to your AGL account or your AGL online services.
Hi there,
Hi amandap,
Thank you for getting in touch!
Based on your usage I can appreciate where you concerns are coming from. Can I asked if you've carried out any tests within your household to test the accuracy of your meter?
The '10L test' or 'bucket test' is a good place to start. Your hot water meter records decilitres, so it should be increasing by a factor of 1 for every 10 litres of water that pass through the meter. You can run this test by taking a reading of your meter, filling a bucket up with 10 litres of water, and then taking another reading of your meter. If the meter has increased by a factor of 1, then your meter is working correctly. If the meter has increased by a factor of more than 1, then your meter may be recording your consumption incorrectly.
If your meter is recording your consumption correctly, then it is likely a case of the hot water system having some form of fault/leak.
Cheers,
Jayden
Jayden / Jaydeny
Do you know the difference between decAlitre & decIlitre?