Massive increase in billing

[caluko]

Bill just received is 63% higher than last quarter AND 22% higher than same quarter last year EVEN THOIGH swimming pool running 6 hours a day has since been removed.

[David_AGL]

Hi @caluko , sorry to hear you've received a higher than expected bill. Was your usage correspondingly higher? You may wish to check that you're on the best plan for your usage.

A range of other possibilities to check out are listed on:

• My bill seems higher than usual, what should I do? 

And of course you're welcome to get in touch with us to discuss the issue. Just log in to your account and click "Message Us" to get started