Get a refund

[Kianaerin2]

Have recieved a letter to say my bill smoothing is in credit,would like to get the $566 credited to my bank account

[jaydeny · Accepted solution]

Hi Kianaerin2,

Thanks for getting in touch!

You'll need to get in touch with our web chat team here to request a refund.

Kind regards,

Jayden

[littlemiss01111]

How long did the refund take to arrive on your bank account? 

[jaydeny]

Hey littlemiss01111!

I can't speak on behalf of Kianaerin2, but refunds typically take 3-5 business days to reach customers.

Kind regards,

Jayden