Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

GET YOUR INFO RIGHT!!!

Switched-on

Wow.....Incant beleive after having a great chat with the guy who set me up to now have to do this. I was told my address was ready to go for NBN, no extra charges or setup fees, BYO modem or use ours (why not?).... I get the modem today and call the help line for the setup, only to find out MY PLACE ISN'T NBN READY AND I HAVE TO FORK OUT $300 TO HAVE IT HOOKED UP!! NO WAY!! YOU GUYS ARE COPPING THIS ONE, NOT ME. I ASKED IF IT WAS READY TO GO AND WAS ASSURED THAT ALL IT TOOK WAS FOR ME TO GET THE MODEM!!! I have already talked to the TIO, and will not be paying for their mistake!! Someone better get back to me ASAP!!

0 REPLIES 0