Feed-in tariff

[ericandhilda]

Re a/c xxxx5919. AGL told us prior to July 1st increases that our solar feed-in tariff would be increased to 11c/kwh from $0.061. Our latest bill shows our feed-in tariff still at the lower value. Can you please explain why?

Thanks, Eric and Hilda Gibbs

[Jordanemm]

Hi @ericandhilda,

I'm sorry to hear about this inconsistency you found on your bill! We would be most happy to help you with is. So we can look into this for you in more detail, we'll ask you to speak to our service team via chat here, have your AGL account number and email address handy, and we'll be sure to help wherever we can.

Thank you for your patience and we look forward to hearing from you.

Kindly, Jordan