I have a Granny Flat where no one lives in now. The previous person living there has disconnected and cancelled their contract with AGL.
Electricity is still working in the granny flat. I thought it was disconnected.
I just received a bill for the granny flats address but with Energy consumer on it.
I rang AGL customer service an was advised No no needs to pay the bill.
After reading a few post on this topic. im confused
Thanks for being part of the AGL Community.
An Energy Consumer bill will be generated if there is usage registered for a meter with no account set up. So that we can look into this further, please contact us here.
Thanks for your reply.
I already have contacted AGL by phone and the response I got is in my original post.
Can you provide something from your policy in regards to "energy consumer"
Or can you contact me directly.