Electricity bill issues and no bill to download

[natcom]

I acannot access a correct electricity bill since yesterday, and I have received no email or have a PDF via here to downlaod for this cycle. Today it is as if my elec account has been wiped clear?! Too good to be true, what is going on AGL?

[jaydeny]

Hey natcom,

Thanks for your post!

This certainly does sound unusual, and perhaps a little too good to be true! We'd recommend that you get in touch with our web chat team here so that we can jump into your account and take a look around, and even send you a copy of your latest bill!

Kind regards,

Jayden

[natcom]

Hi Jayden

when I click on the link above (via desktop) I get a non secure link message and told it is not safe or verified. Can you just forward an email for the bill or add it as a doownload within my account please? 

I have had AGL hoax bill emails and am not taking the risk now using a dodgy link, perhpas your web programmer needs to update settings!

[jaydeny]

Hey natcom,

Not a problem at all!

If you can send me through a private message including your AGL account number and email address, I'll be happy to sort this out.

Kind regards,

Jayden

[BlueDog7297]

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@natcom wrote:

I acannot access a correct electricity bill since yesterday, and I have received no email or have a PDF via here to downlaod for this cycle. Today it is as if my elec account has been wiped clear?! Too good to be true, what is going on AGL?

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