Hey ksh,
Thank you for joining the Community!
There could be a number of reasons why you have not received your latest bill, so there is no simple answer I'm sorry to say. You're welcome to get in touch with our web chat team here who'll be happy to jump into your account and help out wherever they can!
Kind regards,
Jayden
If I’ve helped in anyway, please mark my post as SOLVED!
This helps our Community know the answer to common questions.
