Sorry to hear you've been affected by the current difficult situation. For information on your payment and hardship support options during this time, please check out our COVID-19 response page.
Eligible AGL residential and small business customers can extend their payment due dates. Log in to My Account to set up a payment extension of up to 21 calendar days. Or, you can call us on 131 245 and select Option 2, for an extension of up to 14 calendar days.