We can't verify this for you here in the community, unfortunately, because it requires access to your account. To confirm whether we're trying to get in touch, I'd recommend you log in to your account and click "Message Us" . You can send a message to ask whether we're trying to get in touch regarding anything on your account.
If a post answers your question, please click MARK AS SOLVED!
This helps others in the community find the answers they're looking for.