Bill

BMJ
Switched-on
1 Reply 2376 Views

Why does my bill show a graph that is falling month on month when my bill actually went up. The average daily use went up. But the chart shows the opposite

 

Doesnt give me much confidence in AGL

1 REPLY 1
Ellen1
AGL Moderator
0 Replies 2357 Views

Hi BMJ, 

 

Welcome to AGL Community! 

 

There can be a few reasons that the cost increases if the usage is decreasing, you can review the plan that you are on. 

 

You can have a look at our bill explainer here to see what to look at on the invoice and what sums affect the final cost. 

 

Thank you 

Ellen