Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

Bill Period Incorrect

Switched-on

Hey folks,

 

My billing period for the month of November has duplicated. The December reading is showing up as a November reading and therefore its causing me concerns to pay the bill for the last month. 
Please rectify 

 

 

Details: 

lancerodrigues_0-1609706400368.png

In the above screenshot you will find that the Transaction History shows the bill as the bill for December ( this is Correct).

However in the bolded section above the same amount shows up as the bill period for November. 

Tags (1)
1 REPLY 1

AGL Moderator

HI lancerodrigues, if this is still showing incorrectly please use messenger in My Account or the AGL App so we can have this flagged.