Accounts and Billing

Search for answers relating to your AGL account or your AGL online services.

Search for answers relating to your AGL account or your AGL online services.

AGL Essentials signup - $100 credit was promised on the first bill.

Switched-on

Now into our second billing period and NO credit has been forthcoming.  Misleading advertising??

1 REPLY 1

AGL Moderator

Hi tedman! 

Welcome to the AGL Community! 

The bonus credit is applied to the next available bill from when you've taken up the energy plan, this will be in the account credits section which is generally displayed at the bottom of page 2 or top of page 3 on your bill. If you're not able to see this, please Contact Us and we'll check this with you. 

 

Kind regards, 

 

-Nam-