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If I do not allow my meters to be converted to digital meters, will I be charged a fee in the future for my old meters to be read?
Hey gailabber,
Thank you for joining the Community!
In line with with government-mandated 'Power of Choice' reform that came into effect from 1/12/2017, your meter will eventually be upgraded to a smart/digital meter. Please rest assured that you will not be charged any more for manual meter readings in the meantime! You can find out more about Power of Choice here.
Kind regards,
Jayden