Search for answers relating to your AGL account or your AGL online services.
Search for answers relating to your AGL account or your AGL online services.
My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready shortly so please check back soon."
I have spoken to people both on live chat and on the phone and am just constantly told this will be resolved within 24-48 hours however it has been over 2 weeks and I am still having this issue.
Hi rachela,
Welcome to the AGL Community!
I'm sorry to hear that our response to this issue has not been more helpful. Please send me a private message with your AGL account number and email address so that I can take a look at this for you.
Kind regards,
Jayden
I need to login my account urgently
I think you misunderstood their reply. They meant to say, "This will be resolved within 24-48 hours from the moment we wake up."
Hi rachela,
I've just replied to your private message and I hope to hear back from you soon!
Kind regards,
Jayden