Search for answers relating to your AGL account or your AGL online services.
Search for answers relating to your AGL account or your AGL online services.
This is a two part question.
1. Will this discount be available when the new charges are introduced and,
2. How exactly is this calculated?
Hi @gazza.
If you are currently on a 5% pay on time discount plan, there will be no change to your discount plan post price change. Your 5% pay on time discount is calculated off your usage charges.
If you pay via direct debit this discount will appear as a line item on your invoices, if you pay your invoices each month or quarter any discounts will appear as a pay on time amount on the first page.
Thanks!