Checking chat history

JuanSuescun
Switched-on
1 Reply 610 Views

Hi, I need to check a chat that I did this year in May, anyone knows how can I do that?

 

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 604 Views

Hi @JuanSuescun ,

 

If you used our Messaging system while logged in on My Account or the AGL app, you should be able to scroll up in the Message window to see your previous message history. If you instead used the "live chat" function on our website, you won't be able to access it, but if you get in touch with support they should have a record of the interaction, depending on what it involved.