AGL Virtual Power Plant

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Getting set-up with solar  Once your solar panels have been successfully installed on your roof, your meter will need to be updated. This is to make sure you’re getting credited through your solar feed-in tariff.    Installing your new meter  Having solar panels means you’re now able to send power back to the grid and be credited for the power you supply. In order to measure this power, you’ll need to have your meter upgraded. Sometimes, the solar panel installation company will arrange for you, however not always.  If you haven’t had a new meter installed yet, contact our Solar New Connections team on 1800 680 430 (Mon-Fri, 8.30am-6pm AEST).    When will I receive my solar feed-in credits?  You’ll receive credits for the power you supply to the grid only after your meter has been installed and we’ve received relevant documentation from your installation company. If your solar panels have been installed but you’re not receiving credits, we may still be waiting for documentation from your installation company. To find out more, contact our Solar New Connections team on 1800 680 430 (Mon-Fri, 8.30am-6pm AEST).    How much will I receive?   The feed-in tariff rate you’ll be getting will differ from state to state and depend on which plan you’re on. You can find out more about our plans on our Solar and Renewables page.   You’ll be able to see your tariff by viewing your contract in My Account.    Tracking your solar power  After you’ve got your meter set up, you’ll be able to see how much power your system is sending back to the grid through the AGL Energy app or My Account. It takes about 2 weeks to get this up and running on our end – so you may not be able to access this info immediately.   While we can provide you with solar insights and statistics about usage, we’re unable to access information from your solar panels directly.    Getting the most out of your solar system  Now that you’ve taken the steps to get solar installed, you’re probably wondering how you can make the most out of it.     Use your power: While your system will automatically sell excess power back to the grid through your solar feed-in tariff, it usually works out better to use your power. For appliances you’d normally run in the afternoon or evening, like a washing machine or dishwasher, run them during the day if you can. This way you’ll be using the power generated from your solar panels instead of sending it the grid and then buying back more power later.   Of course, if you have a home battery system, you’ll be able to save the power for later use anyway.    Stagger your consumption: Instead of putting on your washing machine, dishwasher and dryer, at the same time, stagger the cycles. Most modern appliances have timing functions so you’re able to set the dishwasher to begin when your washing machine has finished etc. This will minimise the power draw and enable you to use the power from your panels throughout the day instead of buying extra power from the grid when you run them at the same time.    Keep track: Using a PV (photovoltaic) tracking app will allow you to stay on top of the performance of your panels throughout the day and compare against its history. Usually, the solar inverter brand or company will be able to recommend the best way to track activity. You’re also able to use the AGL Energy app and My Account to monitor any power that’s sent to the grid.    More information  If you’d like more information on solar or our solar plans, you can find out more on our Solar and Renewables page. 
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A virtual power plant, or VPP for short, is sometimes used to refer to a network of connected solar batteries that can be managed as one. The idea is that individual batteries can be coordinated, and in doing so become a pop-up power plant. So small amounts of energy stored in individual batteries can become a large amount of controllable energy. This can help avoid power outages and contribute to making energy more affordable in the future.    
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AGL’s Virtual Power Plant is open to eligible metropolitan Adelaide homeowners who meet the following criteria:   Own an appropriately sized solar system Own your own home Currently generate more solar energy than you’re using in your home Are an existing AGL electricity customer or want to make the switch Live in an eligible suburb of metropolitan Adelaide Are not currently on a government solar bonus scheme feed-in tariff If your home generates sufficient excess solar energy you could benefit from participating in AGL’s Virtual Power Plant, by using more of the solar energy you produce. If you are currently on a government solar bonus scheme feed-in tariff, installing a battery will affect your eligibility to access that scheme. You should consider your own personal circumstances when deciding whether to purchase a battery as part of this Virtual Power Plant offer. You must be an existing AGL electricity customer or wanting to make the switch to participate in this offer and remain with AGL for your electricity for the term of the agreement. If you’re currently with another electricity retailer, one of our friendly AGL customer representatives can help you make the switch. Join the final phase of AGL’s Virtual Power Plant by purchasing LG Chem or Tesla Powerwall battery technology at a great price. Visit agl.com.au/powerinnumbers to learn more and register your interest.
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AGL’s Virtual Power Plant makes battery technology affordable for everyday South Australian households, by heavily subsidising the price for participating customers.   A battery can help you to use more of the solar energy you produce when the sun isn’t shining but when your household uses most of its energy – at night, or early in the morning for example. By using more of your solar energy and less energy from the grid, you could help lower your electricity bills.   Individual electricity bill savings will vary, depending on energy usage, seasonality, solar system performance, and battery performance.   Speak to an AGL battery expert to learn more about whether an AGL Virtual Power Plant battery could help you save.   If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall battery technology at a great price. Visit agl.com.au/powerinnumbers to learn more.
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Your battery will use energy management software and inbuilt digital technology to help us intelligently manage your battery that allows AGL to send your battery directions.   Most of the time, your battery will discharge power to your home so you don’t need to draw as much energy from the grid.   Occasionally, your battery will be used to provide a local network support or grid stabilising services, for example when there is high demand or instability in the grid. If that happens, your battery will discharge power to the grid, usually at a time when your battery would be discharging anyway. You will receive your standard Retail Feed-in Tariff (RFiT) when energy stored in the battery is exported to the grid.   There may be instances where your battery is charged using energy supplied from the grid. We’ll aim to minimise the impact on your battery performance and potential savings when this occurs. Energy used from the grid will be charged at your contracted energy tariff rate and will be reflected on your AGL electricity bill.   If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall 2 battery technology at a great price.
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Yes. We’ll need your home to stay connected to the electricity grid to be a part of AGL’s Virtual Power Plant and help to support the grid. This way you can also power your home in the event that your solar system is not generating enough energy and you do not have stored energy in your battery.   If you live in Adelaide and have an existing AGL or non-AGL solar system, you may be eligible to join the final phase of AGL’s Virtual Power Plant. Purchase LG Chem or Tesla Powerwall battery technology at a great price. Visit agl.com.au/powerinnumbers to learn more.
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The agreement to participate in the Virtual Power Plant is for a 5-year period. To participate in the Virtual Power Plant, you must remain an AGL electricity customer for the 5-year term of the agreement.   Unlike other virtual power plant projects in Australia and overseas, you own the battery and/or solar system installed in your home during and after your participation in the program.   By participating in AGL’s Virtual Power Plant demonstration project, you will have a battery installed at a great price. If you choose to exit the agreement before the scheduled end date, you will be required to pay an early termination fee. The fee is capped and takes into account the period you have participated in the program and the total value of the products installed. This early termination fee is listed in the terms and conditions provided with your quote.   If you move to a new house, AGL may agree to transfer your contract to be part of the Virtual Power Plant program and ownership of the battery to the new owner or arrange for your battery to be transferred to your new property at your cost, provided that your new property meets our eligibility criteria. 
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By being a part of AGL’s virtual power plant you get a discounted battery price, helping you to enjoy the benefits of battery technology in your home for less. You can also store more renewable energy for use when it’s needed, and AGL can actively manage participating batteries to help reduce demand on the grid when it is struggling – like on a hot day when everyone is turning on their air conditioners. That could be by discharging your battery within your home so you draw less from the grid, or by exporting directly to the grid and paying you your standard Retailer Feed-in Tariff.
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  AGL’s Virtual Power Plant is designed to help energy users in South Australia take control of their electricity bills with battery and solar technology.   Here are some of the features of AGL’s Virtual Power Plant:   Participants own the battery that is installed in your home, in addition to a solar system. Any energy discharged from the battery will be used by the home first, before excess solar is exported to the grid. Participation in the Virtual Power Plant is for a 5-year period. Participants can save on the cost of their battery thanks to a heavily subsidised program cost, while also potentially saving on their energy bills by using more solar energy and less from the grid.
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  Any energy discharged from the battery will be used by the home first, and any additional energy discharged that can’t be used by the home at the time will be exported to the grid.   You will receive your standard Retail Feed-in Tariff (RFiT) when solar energy stored in the battery is exported to the grid.
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Yes. With AGL’s Virtual Power Plant, you own the battery that is installed in your household - unlike some other virtual power plant projects where participants access the technology via a Power Purchase Agreement (PPA) and someone else owns the system.
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By being a part of AGL’s Virtual Power Plant and purchasing a digitally connected battery, you can access a heavily subsidised battery at a great price, helping you to enjoy the benefits of battery technology in your home for less.   You can also store renewable energy for use when it’s needed, which could help you lower your electricity bills, while doing your bit for the community by allowing your connected battery to offer grid support services when needed.
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The AGL Virtual Power Plant program includes LG Chem RESU10H, with a usable capacity of 9.3 kWh.^  Your LG Chem battery can be paired with either a SolarEdge StorEdge inverter or a Solar Edge HD-Wave inverter.   The LG Chem battery + SolarEdge StorEdge inverter bundle can be configured to provide backup power at an additional cost. The LG Chem + SolarEdge HD-Wave bundle is our most affordable battery offer but is not configured to provide backup power.     ^Battery Cell Only energy capacity at Depth of Discharge 95%.
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  There are limited places available in AGL’s Virtual Power Plant. Submit your details in this final phase of the program and an AGL battery expert will be in touch. The offer, including price and eligibility criteria are subject to change.
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  The virtual power plant announced by the South Australian government in partnership with Tesla is a different program to AGL’s Virtual Power Plant. You can learn more about the key features and details of AGL’s Virtual Power Plant by reading through our FAQs and website.
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  Yes, AGL’s Virtual Power Plant is partly funded by ARENA through the Advancing Renewables Program.
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