AGL Rewards & Loyalty

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Once you've registered for AGL Rewards in My Account, go to the Rewards tab, and then click "Keep exploring" to view offers.  If you see an offer you like, follow the directions to redeem the offer from the retailer directly.      Make sure you check out our terms and conditions and any terms and conditions on the retailer’s site.      
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If you're new to My Account, you'll need to register first. Then you'll be prompted to accept AGL Rewards Terms and Conditions and activate AGL Rewards.     If you've used My Account before, simply go to the Rewards tab for the link to take you through to AGL Rewards.       
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Contact the retailer directly for all questions relating to the redemption of an offer including order processing or shipping times or any comments relating to the product or service itself.   Contact details are provided on the relevant AGL Rewards offer page.   AGL is not the supplier, distributer or reseller of any product or service which is subject of an AGL Rewards offer. For further details please refer to the AGL Rewards Terms and Conditions.
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For any questions or queries that relate to redeeming your AGL Rewards offer or the order, contact the retailer that your order was placed with. Contact details are provided on the relevant AGL Rewards offer page.   AGL is not the supplier, distributer or reseller of any product or service which is subject of an AGL Rewards offer. For further details please refer to the AGL Rewards Terms and Conditions.
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On the offer page click ‘redeem offer’, from there you’ll be taken directly to the retailer’s website to purchase your items at a discounted rate from the retailer.   It is important to familiarise yourself with any terms and condition that may apply to an offer before redeeming any reward as these are determined by the retailer and not AGL.   You should also make sure to follow any directions in the offer, for example if a promo code has been provided, enter the code at check-out for the discount to be applied.
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The AGL Rewards program is free to our valued electricity and gas customers. It's our way of recognising and saying thank-you for being an AGL energy customer.   With AGL Rewards you get access to great discounts from some of Australia’s favourite brands. It's the place where you'll find treats for you, your family and friends for less.
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You can use AGL Rewards as frequently as you like.
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If a listed establishment refuses an AGL Rewards offer, contact Ambassador Card within 30 days and provide your membership name and number, a copy of the bill and the details of the claim so we can arrange for you to be reimbursed. Contact Ambassador Card via email aglrewards@agl.com.au or on 1300 397 079.
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Email aglrewards@agl.com.au or give us a call on 1300 397 079.  
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Yes! Not only do you get a competitive gas deal, but you have access to hundreds of offers via our AGL Rewards program for dining, cinemas, retail, travel, accommodation, and so much more. Once you’re an AGL customer, to become an AGL Rewards member simply follow the instructions here. When you’ve successfully activated your AGL Rewards membership, to view your special offers logon to My Account and click the ‘Rewards’ tab.
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AGL Rewards is a digital membership program, so you will not receive a physical card. You can instantly access the benefits when you logon to My Account via your smartphone, tablet or PC once you’ve registered for AGL Rewards.   If you don’t have a smartphone and wish to claim a dining offer, follow the steps here to view and print your digital membership card. Please note, you may be required to show ID at some establishments.
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