AGL Neighbourhood Feedback and Ideas

Suggest an idea or improvement for Neighbourhood - the community you're using right now!

Suggest an idea or improvement for Neighbourhood - the community you're using right now!

Replace gas meter

Switched-on

I got  a message to replace my gas meter.

But in fact, the gas meter was replaced few years ago?

My sister  few months ago also had a gas meter replacement. The she got the bill for gas over thousands of dollars for two elderly persons.  She lodged a complaint but still not fix.  It was due to the old meter - she did not have record for final usage. And also new meter the starting usage  no.

How can your AGL avoid happening to me?

Should you gas meter replacement staff take photo of  old meter and new meter indicate the meter usage number and sent to us avoid dispute.