Include connection fee

[GMacD53]

How hard would it be to include the Daily Connection Fee component to both the App and Website so the Customer has a more realistic idea of the balance of their account?

[lkenn]

Hi @GMacD53 

Thanks for taking the time to submit your feedback. 

If you are referring to the daily supply charges, these are included in both the bill projection and cost so far figures.  

More information on how these are calculated can be found here:

https://community.agl.com.au/t5/AGL-App-and-Online-Services/How-is-my-projected-energy-bill-calculat...

If there's anything further you'd like to add please let us know. 

Thanks.