AGL Mobile App Feedback and Ideas

Share your ideas for improving the AGL Energy Mobile App

Share your ideas for improving the AGL Energy Mobile App

AGL Mobile App for Android


I have an Oppo A57 phone with Android version 6.0.1.  I tried to download the AGL app from Google Play and got the message "Your device isn't compatible with this version".  Not very helpful as I cannot find what version IS compatible. My phone says it already has the latest version so am stumped! Any ideas??

AGL Employee

Hi Joybelle, 


Android version 6.0.1 was released in 2015 and is no longer receiving any updates from Google. We support a minimum of Android 7.0, as you can see on the Google Play Store here


Please let us know if there's anything further we can help with. 




You purport to support renewable stuff, but are seriously suggesting that I throw away perfectly good devices that can only run Android 6.x? This is strange, to be polite!


An app of this kind should support Android versions back to at least v.4.x


I have never in all my life come across such a ridiculously stupid mobile app to get personal electricity usage.!!!

It's like trying to get into Fort Knox..with all these secret codes that disappear after a few seconds..

I have less security with my Bank !!!

If I could find another electricity service that could give me the same rates..I would drop AGL in a second...

AGL Community Manager
Status changed to: Not Right Now