Plan transparency on bill

timefarm
2 Replies 4065 Views

Hi AGL,

I buy green power from you, however it doesn't actually mention it on my bill. It's not clear to me that you're actually buying green power... I suggest that you indicate where the power comes from. Also, i recommend to show how much carbon dioxide is produced as a result of the power we've used.

2 Comments
Nippa-AGL
AGL Moderator

Hi @timefarm,

 

We're always looking for new ways to provide more meaningful information to our customers through channels that are convenient and accessible for them, so thank you for taking the time to share your feedback - your suggestions have been noted. In the meantime, If you are after more information on how AGL source our green energy you can visit: https://www.agl.com.au/about-agl/how-we-source-energy. Thanks. 

 

 

David_AGL
AGL Community Manager
Status changed to: Good Idea, Vote!