topic Solar Activation advice in Solar, Batteries & Electrification https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/Solar-Activation-advice/m-p/25515#M906 <P>Called AGL last week requesting when the transition from the old energy provider to AGL would occur, as I had just recently installed solar panels.&nbsp; &nbsp;The Service Officer advised by the end of the month.&nbsp; Today I called only to find that AGL is our new energy provider.&nbsp; Needless to say, I was then advised that I would need to organise the Solar Activation.&nbsp; &nbsp;How unfortunate for me, that the several officers in question and AGL, ommitted to advise me that I would need to do this.&nbsp; &nbsp;I had my hesitation about joining AGL, I do hope this does not become their trademark.&nbsp; How much would it have cost to send an email advising, " Hi welcome to AGL, things to do as one of our valued customers.....blah blah blah...."..... courtesy is a sign of times past!</P> Wed, 21 Jul 2021 04:34:38 GMT Perturbed 2021-07-21T04:34:38Z Solar Activation advice https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/Solar-Activation-advice/m-p/25515#M906 <P>Called AGL last week requesting when the transition from the old energy provider to AGL would occur, as I had just recently installed solar panels.&nbsp; &nbsp;The Service Officer advised by the end of the month.&nbsp; Today I called only to find that AGL is our new energy provider.&nbsp; Needless to say, I was then advised that I would need to organise the Solar Activation.&nbsp; &nbsp;How unfortunate for me, that the several officers in question and AGL, ommitted to advise me that I would need to do this.&nbsp; &nbsp;I had my hesitation about joining AGL, I do hope this does not become their trademark.&nbsp; How much would it have cost to send an email advising, " Hi welcome to AGL, things to do as one of our valued customers.....blah blah blah...."..... courtesy is a sign of times past!</P> Wed, 21 Jul 2021 04:34:38 GMT https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/Solar-Activation-advice/m-p/25515#M906 Perturbed 2021-07-21T04:34:38Z