topic Re: Smart meter EDMI Atlas Mk7c in Solar, Batteries & Electrification

Smart meter EDMI Atlas Mk7c

Dave — Tue, 09 May 2017 01:56:22 GMT

I wish to read my brand new smart meter but can't find any meaningful instructions.

What do the codes 03 & 13 tell me please. I guess they are export & import, but which is which.

Thanks,

Dave

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Tue, 13 Feb 2018 02:36:51 GMT

Hi @Dave.

We have an article - published here on the Community about different types of digital metering.

Meter type ‘MK7C’ – One phase, one element:

LCD	Description
01	Standard Current Date and Time
03	Excess energy consumed by customer
13	Excess energy exported by customer

* Edited 13th Feb 2018.

Thanks!

Re: Smart meter EDMI Atlas Mk7c

Dave — Tue, 09 May 2017 06:37:51 GMT

Thanks,

I have established that the codes on my meter run the other way around. In my case 03 is recording net import and 13 is showing export which is opposite to the picture in the Community.

Does this indicate my meter has been wired incorrectly by the electrician?

Dave

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Tue, 09 May 2017 23:44:09 GMT

Hi @Dave.

I will need to follow up with our Digital Metering Team to find out more information. Can you please send a private message with your account details, so we can investigate further?

Thanks!

Re: Smart meter EDMI Atlas Mk7c

Dave — Wed, 10 May 2017 01:28:24 GMT

Thank you,

I have now sent a private message as requested. I included another query in the message.

Dave

Re: Smart meter EDMI Atlas Mk7c

Dave — Wed, 10 May 2017 01:33:52 GMT

I am not sure if I sent the message correctly. What do I put in the "Send to" section please. In the end I put my own username but I am not sure if this is what I should have done.

Dave

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Wed, 10 May 2017 03:35:39 GMT

Hi @Dave.

Sorry for the confusion, can you please send myself a private message with your account details.

Thanks!

Re: Smart meter EDMI Atlas Mk7c

Dave — Fri, 12 May 2017 01:07:01 GMT

Just making sure you received my private message.

Dave

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Fri, 12 May 2017 01:22:49 GMT

Hi @Dave.

We did receive your private message and forwarded your information to our VPP team for further investigation. We will get back to you shortly with an outcome.

Thanks!

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Fri, 12 May 2017 01:22:53 GMT

Hi @Dave.

We did receive your private message and forwarded your information to our VPP team for further investigation. We will get back to you shortly with an outcome.

Thanks!

Re: Smart meter EDMI Atlas Mk7c

Rob — Tue, 16 May 2017 12:58:08 GMT

Hi Dave,

My codes (3,13) match yours. I suspect they are all like this. AGL's info page on how to read your meter should point out that the meter is labeled from the grid's perspective - not your house.

So, when 03 is labeled as Export, it's the power that AGL exported from the grid to your house (but from your perspective its what you imported from the grid to your house).

Opposite for 13. Its labeled as solar production that was imported to the grid from your house (but again we would normally think of this as what we exported from our house to the grid!)

So, from your house's side of things, 03 is imported, 13 is exported. The opposite to the way its labeled on the meter.

Re: Smart meter EDMI Atlas Mk7c

Dave — Thu, 25 May 2017 03:11:56 GMT

Thanks for the explanation. How confusing though for those who like to study their meter. Assuming 1000's of these are eventually installed, why wouldn't the instructions supply better info on how to understand the codes.

For moderator,

Has the VPP team responded yet please?

Dave

Re: Smart meter EDMI Atlas Mk7c

CatherineG — Thu, 25 May 2017 04:21:43 GMT

Hi @Dave.

Have just sent you a private message about your VPP questions.

Thanks!

Re: Smart meter EDMI Atlas Mk7c

Dave — Fri, 26 May 2017 01:27:02 GMT

Hi Catherine,

I replied via a private message. Just making sure you got it.

Dave

Re: Smart meter EDMI Atlas Mk7c

Richard — Tue, 13 Jun 2017 02:56:22 GMT

Hi Catherine,

Unfortunately your post is incorrect for South Australia.

Please refer to my post:How to Read AGL Active Stream smart meters in South Australia

Cheers,

Richard

Re: Smart meter EDMI Atlas Mk7c

Richard — Tue, 13 Jun 2017 02:58:23 GMT

Hi Dave,

I refer you to my post

How to read AGL Active Stream smart meters in South Australia

Cheers,

Richard

Re: Smart meter EDMI Atlas Mk7c

Dave — Sun, 09 Jul 2017 04:23:27 GMT

Hi Richard,

Thanks so much for your effort to sort this out.

Given the difference in SA, it is amazing that an instruction pamphlet wasn't produced and handed to me at installation. Sometimes I just have to shake my head in amazement.

Dave

Re: Smart meter EDMI Atlas Mk7c

Richard — Tue, 18 Jul 2017 06:48:23 GMT

Hi Dave,

Me too. There are so many errors and omissions also in the AGL app and portal.

They are working on them however, but it will take time.

Cheers,

Richard

Re: Smart meter EDMI Atlas Mk7c

GraemeR — Wed, 14 Mar 2018 02:11:59 GMT

I have just had this meter installed today and note that code 3 is the net usage and code 13 is the solar feed-in. However, how do you determine at what rate the net usage is eg Peak, Shoulder or Off-Peak.

The reason that I ask is that it is noted that 3.9kWh was used between 10:30am and 11:30am which I believe is reheating the HWS but which should be off-peak ie between 10pm and 7am only.

Re: Smart meter EDMI Atlas Mk7c

jayden_AGL — Thu, 03 Oct 2019 01:55:07 GMT

Hey GreameR,

Thank you for your post!

You can find information about how to read your meter here. If you find that your hot water system is heating up during the day, it may be the case that you need your timeswitch reset To arrange this, you'll be best served by getting in touch with our customer service team.

Kind regards,

Jayden