topic Re: eHomes battery problems in Solar, Batteries & Electrification

eHomes battery problems

Sagarc67 — Mon, 27 Jul 2026 22:00:46 GMT

Not sure this is the place for this but chose eHomes because of AGL. Ring AGL and they haven’t heard of them. Am having huge problems with FoxESS install, my panels are now not working. They are trying to say I need new panels. They are rude and threatening. Not to mention taking advantage of elderly disabled person. Any advice on options would be appreciated.

Re: eHomes battery problems

ChrisE_AGL — Sun, 02 Aug 2026 22:56:43 GMT

Hi @Sagarc67

We have our own team that you'll be able to contact in regard to solar.

When you mention that they are rude and threatening, I want to clarify are you referring to eHomes people you had contacted, the AGL staff or people from FoxESS directly?

Thank you, Chris

Re: eHomes battery problems

Sagarc67 — Tue, 04 Aug 2026 00:19:33 GMT

eHomes, sorry for misunderstanding. I now have no working solar and an inverter that is arcing electricity. Also given no eCoC.

Re: eHomes battery problems

ChrisE_AGL — Tue, 04 Aug 2026 03:50:16 GMT

No need to apologize, I wanted to make sure I understood who you were referencing.

I'm going to send you a Private Message to collect some account details as I would love to assist in getting this fixed up.

Thanks, Chris