topic Re: How do I leave the Virtual Power Plant VPP? in Solar, Batteries & Electrification

How do I leave the Virtual Power Plant VPP?

Sardo — Fri, 13 Jun 2025 00:28:05 GMT

I've been part of the VPP since 11 June 2020 (more than 5 years) and the VPP is still drawing power from my battery. The VPP conditions say I need to give notice in writing but I can't find any contact details for the notification anywhere. The AGL chat is "offline".

Re: How do I leave the Virtual Power Plant VPP?

SYED_AGL — Tue, 17 Jun 2025 06:28:10 GMT

Hi,

Thanks for reaching out.

You can send your notice directly to batterysupport@agl.com.au. Our dedicated team monitors that inbox and will be able to look into this for you as soon as possible.

If there's anything else you need in the meantime, feel free to let us know — we're here to help.

SYED