topic Re: New Solar install, when does fit start in Solar, Batteries & Electrification

New Solar install, when does fit start

1821 — Mon, 05 May 2025 00:23:50 GMT

We have had Sukarno installed, and now have the meter upgrade. When will I be informed about the fit

Re: New Solar install, when does fit start

SYED_AGL — Wed, 07 May 2025 01:09:28 GMT

Hi [Name],

Thanks for reaching out — we appreciate you getting in touch.

For assistance with your enquiry, please contact us directly via our support page: AGL Help & Support. Our dedicated team will be happy to look into this for you and guide you through the next steps.

Just to let you know, Feed-in Tariff (FiT) typically begins as soon as your solar system and smart meter are both active and properly aligned.

If you have any other questions in the meantime, we’re here to help.

Re: New Solar install, when does fit start

1821 — Wed, 07 May 2025 01:19:16 GMT

Hi, I did get in touch with a consultant, was informed that the meter is not registered even though it was upgraded on 22/4/25. I received the compliance certificate on 234/25. They then said they would sort it but it will take 3 to 5 days. Sorry this is not good enough. It also is not our fault but we will be charged for it. Unhappy customer. Regards Patricia Sent from my Galaxy