topic Re: Responsibility to fix the faulty in Solar, Batteries & Electrification

Responsibility to fix the faulty

Papa1 — Mon, 30 Oct 2023 22:12:06 GMT

I have just 8nstalled solar panel with 10kw inverter. Since solar system installation the inverter has been shutting down once or twice a day. May I ask who is responsible to rectify the issue? Would it be the licences system installer or the company I signed the contract with?

Re: Responsibility to fix the faulty

Deepesh_AGL — Thu, 02 Nov 2023 00:21:29 GMT

Hi @Papa1, Thanks for reaching out. It would be worth checking with the Company that you signed the contract with to get their recommendation to resolve the issue. Cheers, Deepesh

Re: Responsibility to fix the faulty

Papa1 — Thu, 02 Nov 2023 01:28:34 GMT

The issue was resolved by going to inverter system and correcting the details which ensuring the voltage auto adjusted