https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/AGL-app-issue/m-p/28618#M1558 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/113527">@cool2530</a>,</P> <P>&nbsp;</P> <P>Welcome to Neighbourhood! We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you.&nbsp;</P> <P>&nbsp;</P> <P>Kind Regards,&nbsp;</P> <P>-Olgi-</P> Tue, 20 Sep 2022 02:25:28 GMT -Olgi- 2022-09-20T02:25:28Z https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/AGL-app-issue/m-p/28607#M1557 <P>Hi, there.</P><P>I recently installed solar, and got the smart meter.</P><P>I just wondering the AGL app showing the usage is something wrong.</P><P>installed smart meter 12/mon and showing 12,13 are working well.</P><P>But from 14~18 the usage are all the same.</P><P>Is it just error or delay to update?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8082CD17-CFAD-4027-BFF2-46A82EA5A1E6.png" style="width: 462px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2152i0CCCF483A00512F7/image-size/large?v=v2&amp;px=999" role="button" title="8082CD17-CFAD-4027-BFF2-46A82EA5A1E6.png" alt="8082CD17-CFAD-4027-BFF2-46A82EA5A1E6.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="F9D9F488-428B-4294-A218-2736880F8854.png" style="width: 462px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2149iB19BDB4414CF5296/image-size/large?v=v2&amp;px=999" role="button" title="F9D9F488-428B-4294-A218-2736880F8854.png" alt="F9D9F488-428B-4294-A218-2736880F8854.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1A56BCB9-AA43-481C-81A7-7F5FB8491BE9.png" style="width: 462px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2150iBB2A929804406725/image-size/large?v=v2&amp;px=999" role="button" title="1A56BCB9-AA43-481C-81A7-7F5FB8491BE9.png" alt="1A56BCB9-AA43-481C-81A7-7F5FB8491BE9.png" /></span></P> Mon, 19 Sep 2022 06:29:55 GMT https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/AGL-app-issue/m-p/28607#M1557 cool2530 2022-09-19T06:29:55Z https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/AGL-app-issue/m-p/28618#M1558 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/113527">@cool2530</a>,</P> <P>&nbsp;</P> <P>Welcome to Neighbourhood! We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you.&nbsp;</P> <P>&nbsp;</P> <P>Kind Regards,&nbsp;</P> <P>-Olgi-</P> Tue, 20 Sep 2022 02:25:28 GMT https://neighbourhood.agl.com.au/t5/Solar-Batteries-Electrification/AGL-app-issue/m-p/28618#M1558 -Olgi- 2022-09-20T02:25:28Z