topic Re: Missing rewards credit x 2 $5 in Peak Energy Rewards

Missing rewards credit x 2 $5

Lauren1234 — Sat, 04 Mar 2023 01:37:06 GMT

Hi there, I have received my current bill and is missing x2 $5 rewards credits for completing the challenge tasks

Re: Missing rewards credit x 2 $5

David_AGL — Mon, 06 Mar 2023 00:12:44 GMT

Hi @Lauren1234 ! Thanks for getting in touch. Did you receive the event summary emails for these events confirming that you achieved the target?

Re: Missing rewards credit x 2 $5

Lauren1234 — Mon, 06 Mar 2023 00:20:46 GMT

Yes I did

Re: Missing rewards credit x 2 $5

David_AGL — Mon, 06 Mar 2023 02:44:44 GMT

Thanks @Lauren1234 . I believe the billing credit is applied up to 20 business days after the summary email is sent out, so this may simply be a matter of timing, in which case you'll see it applied on the next bill. I'm still confirming this with the Peak Energy Rewards team however, so stay tuned.

Re: Missing rewards credit x 2 $5

David_AGL — Mon, 06 Mar 2023 02:53:37 GMT

Hi again @Lauren1234

Just confirming the above: Peak Energy Rewards credit is applied up to 20 business days from your Event Summary email going out, so you'll see it on your next bill.

Thanks for participating in the events, and for getting in touch. Feedback is very helpful.

Re: Missing rewards credit x 2 $5

Biggazza — Wed, 28 Aug 2024 07:46:43 GMT

I'll give you 10 bucks