Respect customers wishes to go PAPERLESS

NickF — Fri, 06 Dec 2024 05:03:21 GMT

I went paperless at least 10 years ago. AGL knows my preference for all things via email and never snail-mail.

However after re-signing for 12 months due to an expired 12 month contract they MAIL me a 56 page "Things you should know" booklet and a 23 page "Solar Feed-in Terms" booklet.

As expected, they go directly from my letterbox to my garbage bin.

WHAT A WASTE.

Please respect customers wishes to go paperless. Stop wasting all this paper and money.

I have no doubt AGL will give all sorts of great reasons and poor excuses why they must continue mailing these printed booklets instead of emailing them, so I'll be leaving AGL shortly after many years, to one of the "modern" competitors who have moved with the times.

Re: Respect customers wishes to go PAPERLESS

NeilC — Tue, 14 Oct 2025 07:56:17 GMT

@NickF,

Simply log into your account and select Bill Notifications "GO PAPER LESS"

When you start a NEW ACCOUNT the default is post out bills etc..

There is also a charge for getting posted bills ($1.50 I think)

Cheers Neil

idea Respect customers wishes to go PAPERLESS in "My Account" Ideas

Respect customers wishes to go PAPERLESS

Re: Respect customers wishes to go PAPERLESS