https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idi-p/26111 <P>The way usage is currently presented is misleading.</P><P>&nbsp;</P><P>The graph for each quarter is drawn on a different scale, so it is tricky comparing quarters</P><P><U>For example </U></P><P>December, January February has a maximum of 16 kWh</P><P>April, May, June is 28 kWh</P><P>July, Aug Sept is 24 kWh</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a. Electricity Jan, Feb, Mar 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1937iA5E498339F5CC228/image-size/large?v=v2&amp;px=999" role="button" title="a. Electricity Jan, Feb, Mar 21.png" alt="a. Electricity Jan, Feb, Mar 21.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="b. Electricity April, May June 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1938i81CF7075D60230F0/image-size/large?v=v2&amp;px=999" role="button" title="b. Electricity April, May June 21.png" alt="b. Electricity April, May June 21.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c. Electricity Usage, July, Aug, Sept 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1939iB44E905B027E129A/image-size/large?v=v2&amp;px=999" role="button" title="c. Electricity Usage, July, Aug, Sept 21.png" alt="c. Electricity Usage, July, Aug, Sept 21.png" /></span></P> Tue, 05 Oct 2021 06:52:54 GMT Jeffg 2021-10-05T06:52:54Z https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idi-p/26111 <P>The way usage is currently presented is misleading.</P><P>&nbsp;</P><P>The graph for each quarter is drawn on a different scale, so it is tricky comparing quarters</P><P><U>For example </U></P><P>December, January February has a maximum of 16 kWh</P><P>April, May, June is 28 kWh</P><P>July, Aug Sept is 24 kWh</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a. Electricity Jan, Feb, Mar 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1937iA5E498339F5CC228/image-size/large?v=v2&amp;px=999" role="button" title="a. Electricity Jan, Feb, Mar 21.png" alt="a. Electricity Jan, Feb, Mar 21.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="b. Electricity April, May June 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1938i81CF7075D60230F0/image-size/large?v=v2&amp;px=999" role="button" title="b. Electricity April, May June 21.png" alt="b. Electricity April, May June 21.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c. Electricity Usage, July, Aug, Sept 21.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1939iB44E905B027E129A/image-size/large?v=v2&amp;px=999" role="button" title="c. Electricity Usage, July, Aug, Sept 21.png" alt="c. Electricity Usage, July, Aug, Sept 21.png" /></span></P> Tue, 05 Oct 2021 06:52:54 GMT https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idi-p/26111 Jeffg 2021-10-05T06:52:54Z https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idc-p/36073#M529 <P>And it's even more difficult on the app with monthly billing. It needs to be a standard scale to make comparison easier.&nbsp;</P> Sun, 19 May 2024 13:09:29 GMT https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idc-p/36073#M529 SuzieSnodgrass 2024-05-19T13:09:29Z https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idc-p/36132#M530 <P>Hi Jeffg,</P> <P>&nbsp;</P> <P>We appreciate your feedback regarding our usage data display on the AGL My Account/AGL App.</P> <P>&nbsp;</P> <P>We value our customer's feedback and are constantly looking for ways to improve our products and services, this feedback has been passed on to our digital team for any future improvements.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Megan</P> Tue, 28 May 2024 00:46:57 GMT https://neighbourhood.agl.com.au/t5/My-Account-Ideas/Presentation-of-usage-data/idc-p/36132#M530 megan_AGL 2024-05-28T00:46:57Z