Telstra smart gen 3 modem

Kat79 — Thu, 28 May 2026 03:09:50 GMT

Hi i have a telstra smart gen 2 modem just wondering if it will work on agl if I move to agl internet

Re: Telstra smart gen 3 modem

ChrisE_AGL — Fri, 29 May 2026 05:16:14 GMT

Hi @Kat79

Thank you for your question.

You can bring your own modem as long as it follows te following

Compatible with the NBN network and your NBN connection type
Not locked to another internet provider
Can support the connection speeds on your plan (otherwise you may experience slower speeds)

It is important to know that we can't remotely connect to a modem that you bring which will mean

I hope this assists in your question.
Thanks, Chris