topic Re: standard technician service charges for establishing a new NBN connection in an apartment in Modems & Hardware

standard technician service charges for establishing a new NBN connection in an apartment

NeedHelp — Tue, 26 Aug 2025 02:41:35 GMT

Hi,

Could you please provide information regarding the standard technician service charges for establishing a new NBN connection in an apartment located within a building that is already serviced by FTTP NBN?

Many thanks

Re: standard technician service charges for establishing a new NBN connection in an apartment

dina84 — Tue, 26 Aug 2025 10:39:36 GMT

Hello,

For properties already connected to the FTTP network, the installation is typically free. This includes the technician's visit and the necessary equipment installation, provided the property is eligible and no additional internal work is required .

Best Regards

Re: standard technician service charges for establishing a new NBN connection in an apartment

NeedHelp — Sun, 31 Aug 2025 22:37:37 GMT

Hi DINA84

Thank you very much for your helpful response; it has answered my question.

Best wishes

NeedHelp