topic Re: modem in Modems & Hardware

modem

spendr7 — Thu, 13 Feb 2025 01:11:05 GMT

is a tp link ax1500 suitable for AGL nbn

Belong modem

SDundas — Tue, 11 Feb 2025 06:28:15 GMT

Hi, I currently have a belong modem but I am moving house and am looking at signing up with AGL for internet, gas and electricity. Can I use the belong modem as a BYP modem with your internet service?

Thank you

Re: Belong modem

Sheena_AGL — Wed, 12 Feb 2025 23:51:37 GMT

Hi @SDundas
Yes you will be able to use your Belong modem.
I do want to advise you will need to make sure that your modem is not locked by Belong, if it is you can see what Belong are able to do to unlock the modem.
Alternatively if you are wanting to look at getting one of our modems, the Best one I advise is our TP-Link modem which is $149 as an outright purchase.
Please give us a call on 131245 or on our live chat platform if you have any further queries.
Warm regards, Sheena
AGL Telecommunications

Re: modem

Bernard295Clark — Fri, 14 Feb 2025 03:51:49 GMT

Hello!

Yes, the TP-Link AX1500 is suitable for AGL NBN. It's compatible with various NBN connection types, including FTTP, FTTC, FTTB, and FTTN. Just ensure your device is compatible Invisalign Doctor Site with your specific NBN connection type and plan.

Re: modem

Sheena_AGL — Thu, 13 Feb 2025 23:37:30 GMT

Hi @spendr7
The TP-Link ax1500 will be compatible with us as long as the modem is unlocked and not locked to your current provider.
You can find out by contacting them, and they can unlock the modem for you.
If you find you are wanting to look at purchasing one of our modems. you're more than welcome to, I recommend the TP-Link VX230v modem which is $149 as an outright purchase.
Thank you, Sheena
AGL Telecommunications

Modem

Stacey1 — Fri, 14 Feb 2025 07:52:33 GMT

I have a tp link modem AC1600 just wondering if this modem is any good for agl home fast plus plan

Modem

Kyranrusss — Sat, 15 Feb 2025 06:09:05 GMT

Hey, was the AX1500 Next-Gen

Wi-Fi 6 Router compatible with the AGL nbn in my apartment on my home fast plus plan?

Re: Modem

Sheena_AGL — Mon, 17 Feb 2025 00:51:45 GMT

Hi @Kyranrusss
Thank you for contacting us.
Yes the modem will be compatible with us, as long as you have ensured the modem is unlocked to be used with any provider, and is compatible with the NBN network.
I recommend you get in touch with your current provider and making sure the modem is unlocked and can be used with another provider.
If you would like to look at purchasing our modem, I recommend our TP-Link VX230v modem which is $149 as an outright purchase.
Please don't hesitate to contact us on 131245, or on our live chat platform
Warm regards, Sheena
AGL Telecommunications

Re: Modem

Sheena_AGL — Mon, 17 Feb 2025 00:52:40 GMT

Hi @Stacey1
Thank you for contacting us.
Yes the modem will be compatible with us, as long as you have ensured the modem is unlocked to be used with any provider and is compatible with the NBN network.
I recommend you get in touch with your current provider and making sure the modem is unlocked and can be used with another provider.
If you would like to look at purchasing our modem, I recommend our TP-Link VX230v modem which is $149 as an outright purchase.
Please don't hesitate to contact us on 131245, or on our live chat platform
Warm regards, Sheena
AGL Telecommunications

Modem/internet

WHITNEY — Mon, 17 Feb 2025 19:53:05 GMT

I have brought over a belong modem for my new agl internet service. The guy came out installed my nbn box etc so it should all be working. The trouble is it says I'm still signed into belong internet not agl. Agl does not even come up when I'm searching for wifi to connect with. Is this normal when you bring your own modem? I have no idea.

Re: Modem/internet

Sheena_AGL — Tue, 18 Feb 2025 00:21:40 GMT

Hi @WHITNEY
So when you are using your own modem with our connection, the Wi-Fi name and password will be the same as from Belong as you are using that modem from Belong.
You will be able to change the details within the settings on your modem.
You can contact the modem manufacture and see if they can change the Wi-Fi name and password for you if you would like it to be different.
Alternatively, you can call us on 131245, or on our live chat platform
I can't guarantee we will be able to change this for you as we may not have the configuration guides for your modem which is why we recommend contacting the manufacture first.
Warm regards, Sheena
AGL Telecommunications