topic Re: Split wifi signal from dual band to 5GHz & 2.4GHz so I can use automation products in Modems & Hardware

Split wifi signal from dual band to 5GHz & 2.4GHz so I can use automation products

bwatson7775 — Tue, 11 Jan 2022 13:01:26 GMT

Hi,

I have a dula band wifi router and it swaps between 2.4 to 5G. When this happens the automated products in my house do not respond. I would like to split it so the 2.4GHz and 5G are constantly on and the connected home products don't drop out.

I have tried logging into the Gateway login page and it is not responding. Can you do this remotely for me and can this be done.

Re: Split wifi signal from dual band to 5GHz & 2.4GHz so I can use automation products

David_AGL — Tue, 08 Feb 2022 04:50:25 GMT

Hi @bwatson7775 , this would be a matter of configuring your wifi modem / router. If you are using the AGL-supplied one, get in touch with customer service and they'll be able to help you configure it. Otherwise, I would suggest looking up manuals for the specific hardware you are using.