https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34646#M278 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20231223_110400.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2868i08E177298E6F3C63/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20231223_110400.jpg" alt="IMG_20231223_110400.jpg" /></span></P> Mon, 25 Dec 2023 05:51:54 GMT Astro2015 2023-12-25T05:51:54Z https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34642#M276 <P><SPAN>As a new customer, I am trying to connect the BYO modem to AGL NBN internet service. </SPAN></P><P>I have no idea what values for these fields(VPI/VCI, Encapsulation, MTU) when setting up the modem</P><P>Also, I got three modems from the previous ISP, how can I know whether it is compatible with AGL?&nbsp;</P><DIV class="">&nbsp;</DIV><P>&nbsp;</P> Mon, 25 Dec 2023 05:50:44 GMT https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34642#M276 Astro2015 2023-12-25T05:50:44Z https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34644#M277 <DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2867i96EB99AC5093F4FE/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Mon, 25 Dec 2023 05:51:23 GMT https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34644#M277 Astro2015 2023-12-25T05:51:23Z https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34646#M278 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20231223_110400.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2868i08E177298E6F3C63/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20231223_110400.jpg" alt="IMG_20231223_110400.jpg" /></span></P> Mon, 25 Dec 2023 05:51:54 GMT https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34646#M278 Astro2015 2023-12-25T05:51:54Z https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34649#M279 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image (1).png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2869iA98CA1420632F43E/image-size/large?v=v2&amp;px=999" role="button" title="image (1).png" alt="image (1).png" /></span></P> Mon, 25 Dec 2023 05:53:40 GMT https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34649#M279 Astro2015 2023-12-25T05:53:40Z https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34651#M280 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image (3).png" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/2871i595246B6CD3F9544/image-size/large?v=v2&amp;px=999" role="button" title="image (3).png" alt="image (3).png" /></span></P> Mon, 25 Dec 2023 05:58:53 GMT https://neighbourhood.agl.com.au/t5/Modems-Hardware/BYO-Modem-Settings-VPI-VCI-Encapsulation-MTU/m-p/34651#M280 Astro2015 2023-12-25T05:58:53Z