topic Re: eero6+ in Modems & Hardware

eero6+

andy68 — Sun, 16 Apr 2023 01:17:50 GMT

i cant get my eero6+ to go into bluetooth mode the light wont flash blue only white any suggestions?? ive tried a hard reset and turning off at power still only flashes white

Re: eero6+

Tucker — Tue, 18 Apr 2023 03:27:18 GMT

Is it able to connect to the internet? Looks like blinking white means it's starting up or trying to connect.

Re: eero6

andy68 — Tue, 18 Apr 2023 06:35:43 GMT

it's connected to the internet and working fine just can't get the app on my phone to work with it

Re: eero6

Tucker — Wed, 19 Apr 2023 03:15:17 GMT

Doing a quick google, it looks like there might be problems connecting eero to bluetooth on some android phones. You could try bluetooth connection from a different device to figure out if its an issue with your phone or the eero?

Re: eero6

andy68 — Wed, 19 Apr 2023 05:32:43 GMT

I cant get it to go into pairing mode i.e. blinking blue light, its either solid white or blinking white when I reset it

Re: eero6

Tucker — Wed, 19 Apr 2023 07:09:46 GMT

The eero only uses bluetooth mode for the initial setup process. If it's connected to your wifi network (sounds like it is, if it's solid white), it should be able to talk to the phone app over your wifi network.

If that's not working properly, bluetooth/pairing mode isn't the issue. The eero and your phone should both be on the same wifi network.