topic DS244WTV modem needs to be reset every day - about to leave AGL through frustration in Modems & Hardware

DS244WTV modem needs to be reset every day - about to leave AGL through frustration

AlwaysTired — Sun, 04 Dec 2022 22:53:52 GMT

This is getting to be a joke, my modem needs constant resetting and even then still doesn't work half the time. Pay for a full time service you should receive that service full time, not just sporadically.

Re: DS244WTV modem needs to be reset every day - about to leave AGL through frustration

David_AGL — Mon, 05 Dec 2022 23:43:39 GMT

Hi @AlwaysTired,

That's absolutely not the way it should be working - sorry for the frustrating experience. Have you been in touch with support about the issue?

Re: DS244WTV modem needs to be reset every day - about to leave AGL through frustration

AlwaysTired — Tue, 06 Dec 2022 04:39:17 GMT

I tried the online chat and they referred me to the phone support.

I work from home, and don't have time to spend on the phone with a support team who by all accounts are like nipples on a bull.

I will make time to cancel all my AGL accounts though, rest assured.