https://neighbourhood.agl.com.au/t5/Mobile-General/I-can-t-get-response-to-24-7-chat/m-p/28305#M61 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/107203">@winnyason</a>,<BR /><BR />Sorry about that. Our contact volumes are very high right now and wait times can be quite long. I'd suggest you <A href="http://agl.com.au/login" target="_self">log in to your My Account page</A> and send us a message, or do so through the AGL app. There'll still be a wait, but unlike the live chat you won't need to wait around for a response. Alternately, <A href="https://www.agl.com.au/help-support/contact-us?cidi=A11062" target="_blank" rel="noopener">get in touch with us by phone</A>.</P> Tue, 16 Aug 2022 08:18:30 GMT David_AGL 2022-08-16T08:18:30Z https://neighbourhood.agl.com.au/t5/Mobile-General/I-can-t-get-response-to-24-7-chat/m-p/28276#M60 <UL><LI>Been trying to get a response for over a day now&nbsp;</LI></UL> Sat, 13 Aug 2022 21:05:10 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/I-can-t-get-response-to-24-7-chat/m-p/28276#M60 winnyason 2022-08-13T21:05:10Z https://neighbourhood.agl.com.au/t5/Mobile-General/I-can-t-get-response-to-24-7-chat/m-p/28305#M61 <P>Hi <a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/107203">@winnyason</a>,<BR /><BR />Sorry about that. Our contact volumes are very high right now and wait times can be quite long. I'd suggest you <A href="http://agl.com.au/login" target="_self">log in to your My Account page</A> and send us a message, or do so through the AGL app. There'll still be a wait, but unlike the live chat you won't need to wait around for a response. Alternately, <A href="https://www.agl.com.au/help-support/contact-us?cidi=A11062" target="_blank" rel="noopener">get in touch with us by phone</A>.</P> Tue, 16 Aug 2022 08:18:30 GMT https://neighbourhood.agl.com.au/t5/Mobile-General/I-can-t-get-response-to-24-7-chat/m-p/28305#M61 David_AGL 2022-08-16T08:18:30Z